Returns and Exchanges

We hope that you are completely satisfied with your purchase. If for any reason you are not completely satisfied, LightScapes offers a refund or exchange on unused candles within 14 days of receiving your candle. You will receive a full refund minus the return shipping costs.

Sales items are not eligible for returns or exchanges. 

Please contact us for more information regarding returns.

If upon arrival, any part of your order is damaged, please email customer service at info@LightscapesCandle.com within 14 days of receiving the product and include your order number and a photo of the damage.